{"id":7912,"date":"2023-06-06T00:11:18","date_gmt":"2023-06-05T23:11:18","guid":{"rendered":"http:\/\/sparklesfordogs.uk\/beta\/?page_id=7912"},"modified":"2026-06-19T01:53:59","modified_gmt":"2026-06-19T00:53:59","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/peterkramar.co.uk\/LastDrop\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7912\" class=\"elementor elementor-7912\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-822820f e-flex e-con-boxed e-con e-parent\" data-id=\"822820f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7f4590 elementor-widget elementor-widget-heading\" data-id=\"a7f4590\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-564214c elementor-widget elementor-widget-text-editor\" data-id=\"564214c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated: June 2026<\/strong><\/p><p>Welcome to Last Drop Direct.<\/p><p>These Terms &amp; Conditions explain the rules for using our website and purchasing products from us.<\/p><p>By accessing our website or placing an order, you agree to these Terms &amp; Conditions.<\/p><p>Last Drop Direct is an online drinks retailer specialising in premium alcoholic beverages.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>1. Age Restricted Products<\/h2><p>Last Drop Direct sells alcoholic products.<\/p><p>By using this website and placing an order, you confirm that:<\/p><ul><li><p>You are aged 18 years or over.<\/p><\/li><li><p>You are legally permitted to purchase alcohol.<\/p><\/li><li><p>The alcohol purchased is for yourself or another person aged 18 years or over.<\/p><\/li><\/ul><p>It is illegal to purchase alcohol on behalf of anyone under the age of 18.<\/p><p>We reserve the right to cancel any order where we believe alcohol may be supplied unlawfully.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>2. Responsible Retailing<\/h2><p>Last Drop Direct is committed to responsible alcohol retailing and supporting the licensing objectives.<\/p><p>We operate procedures including:<\/p><ul><li><p>Challenge 25 principles<\/p><\/li><li><p>Age verification delivery<\/p><\/li><li><p>Responsible fulfilment procedures<\/p><\/li><\/ul><p>Alcohol will only be supplied in accordance with applicable licensing laws.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>3. Orders<\/h2><p>All orders must be placed through our website.<\/p><p>We do not operate:<\/p><ul><li><p>A physical retail shop<\/p><\/li><li><p>Customer collections<\/p><\/li><li><p>Direct sales from our premises<\/p><\/li><\/ul><p>Once an order is placed, you will receive confirmation by email.<\/p><p>Order confirmation does not guarantee acceptance of an order. We reserve the right to refuse or cancel orders where necessary.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>4. Pricing &amp; Availability<\/h2><p>We aim to ensure all product descriptions, prices and availability information are accurate.<\/p><p>However, errors may occasionally occur.<\/p><p>If an error is identified, we reserve the right to:<\/p><ul><li><p>Correct the error<\/p><\/li><li><p>Contact you before processing the order<\/p><\/li><li><p>Cancel and refund the order if necessary<\/p><\/li><\/ul><p>All products are subject to availability.<\/p><p>\u00a0<\/p><hr \/><h1>\u00a0<\/h1><h1>5. Payment<\/h1><p>Payment must be completed at the time of ordering.<\/p><p>Payments are processed securely through approved payment providers.<\/p><p>Last Drop Direct does not store full payment card details.<\/p><p>Orders will not be dispatched until payment has been successfully processed.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>6. Delivery<\/h2><p>Orders will be dispatched using an approved delivery provider.<\/p><p>As our products contain alcohol, deliveries may require age verification.<\/p><p>The recipient must:<\/p><ul><li><p>Be aged 18 years or over<\/p><\/li><li><p>Be available to accept delivery<\/p><\/li><li><p>Provide valid identification if requested<\/p><\/li><\/ul><p>Delivery drivers may refuse to complete delivery where appropriate proof of age cannot be provided.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>7. Royal Mail Age Verification Delivery<\/h2><p>Last Drop Direct uses Royal Mail Age Verification services for alcohol deliveries.<\/p><p>Royal Mail may request acceptable photographic identification before handing over a parcel.<\/p><p>Accepted identification may include documents such as:<\/p><ul><li><p>Passport<\/p><\/li><li><p>Driving licence<\/p><\/li><li><p>Approved proof of age identification<\/p><\/li><\/ul><p>If the recipient cannot provide acceptable proof of age when requested, delivery may be refused.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>8. Failed Deliveries<\/h2><p>Customers are responsible for providing accurate delivery details and ensuring an eligible adult aged 18 or over is available to receive age-restricted products.<\/p><p>If delivery fails because:<\/p><ul><li><p>No eligible recipient is available<\/p><\/li><li><p>Age verification cannot be completed<\/p><\/li><li><p>Identification requirements are not met<\/p><\/li><\/ul><p>additional delivery charges may apply.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>9. Damaged Items<\/h2><p>We carefully package products to protect them during delivery.<\/p><p>If an item arrives damaged, please contact us as soon as possible with:<\/p><ul><li><p>Order number<\/p><\/li><li><p>Details of the issue<\/p><\/li><li><p>Photographs of the damaged item and packaging<\/p><\/li><\/ul><p>We will investigate and arrange an appropriate resolution.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>10. Returns &amp; Cancellations<\/h2><p>Customers may have cancellation rights under UK consumer law.<\/p><p>Products must be returned unopened, unused and in a resaleable condition unless faulty.<\/p><p>Returns may not be accepted where:<\/p><ul><li><p>Product seals have been broken<\/p><\/li><li><p>The item has been opened<\/p><\/li><li><p>The product cannot legally or safely be resold<\/p><\/li><\/ul><p>Customers should contact Last Drop Direct before returning any item.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>11. Personalised or Special Order Products<\/h2><p>Personalised, customised or specially ordered products may not be eligible for cancellation unless faulty.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>12. Responsible Consumption<\/h2><p>Alcohol should be consumed responsibly.<\/p><p>Information about responsible drinking can be found at:<\/p><p><a href=\"http:\/\/www.drinkaware.co.uk\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.drinkaware.co.uk\/&amp;source=gmail&amp;ust=1781913394361000&amp;usg=AOvVaw2eUWb-9H56LQDxZiFxui_W\">www.drinkaware.co.uk<\/a><\/p><p>\u00a0<\/p><hr \/><h1>\u00a0<\/h1><h1>13. Website Use<\/h1><p>Customers must not misuse our website by:<\/p><ul><li><p>Attempting unauthorised access<\/p><\/li><li><p>Introducing harmful software<\/p><\/li><li><p>Using the website for unlawful purposes<\/p><\/li><\/ul><p>We reserve the right to restrict access where misuse occurs.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>14. Limitation of Liability<\/h2><p>Last Drop Direct will not be responsible for losses caused by:<\/p><ul><li><p>Incorrect information supplied by customers<\/p><\/li><li><p>Delivery delays outside our control<\/p><\/li><li><p>Events beyond our reasonable control<\/p><\/li><\/ul><p>Nothing in these Terms affects your statutory rights.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>15. Changes to These Terms<\/h2><p>We may update these Terms &amp; Conditions from time to time.<\/p><p>The latest version will always be available on our website.<\/p><p>\u00a0<\/p><hr \/><h2>\u00a0<\/h2><h2>16. Contact Information<\/h2><p>For questions regarding these Terms &amp; Conditions, please contact:<\/p><p>Last Drop Direct<\/p><p>Email: <a href=\"mailto:customers@lastdropdirect.com\"><strong>customers@lastdropdirect.com<\/strong><\/a><\/p><hr \/><p>Thank you for shopping responsibly with Last Drop Direct.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Last updated: June 2026 Welcome to Last Drop Direct. These Terms &amp; Conditions explain the rules for using our website and purchasing products from us. By accessing our website or placing an order, you agree to these Terms &amp; Conditions. Last Drop&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7912","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/peterkramar.co.uk\/LastDrop\/wp-json\/wp\/v2\/pages\/7912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peterkramar.co.uk\/LastDrop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peterkramar.co.uk\/LastDrop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peterkramar.co.uk\/LastDrop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peterkramar.co.uk\/LastDrop\/wp-json\/wp\/v2\/comments?post=7912"}],"version-history":[{"count":8,"href":"https:\/\/peterkramar.co.uk\/LastDrop\/wp-json\/wp\/v2\/pages\/7912\/revisions"}],"predecessor-version":[{"id":9098,"href":"https:\/\/peterkramar.co.uk\/LastDrop\/wp-json\/wp\/v2\/pages\/7912\/revisions\/9098"}],"wp:attachment":[{"href":"https:\/\/peterkramar.co.uk\/LastDrop\/wp-json\/wp\/v2\/media?parent=7912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}